askST Jobs: What is needed for career progression besides performing well?

Employees should first look at how they can add value to their work instead of simply completing the tasks given. ST PHOTO: LIM YAOHUI

Manpower reporter Tay Hong Yi offers practical answers to candid questions on navigating workplace challenges and getting ahead in your career. Get more tips by signing up to The Straits Times’ HeadSTart newsletter.

Q: Aside from performing well at work, what else is there to career progression?

A: In today’s competitive job market, career success extends beyond being able to do your job well, says Ms Linda Teo, country manager at ManpowerGroup Singapore.

She says employees aspiring to climb the ladder need to take ownership of their careers and keep them resilient.

She advises that they first look at how they can add value to their work instead of simply completing the tasks given.

“Even if it is something they have done before, they should always think of how they can do it better,” adds Ms Teo. “Proactively taking actions to improve their work quality will show to their supervisor that they have a growth mindset and take ownership of their work, traits that employers look for.”

People who embrace continuous learning of skills, industry trends and emerging technologies can position themselves as valuable assets to their employers and enhance their career advancement prospects, Ms Teo says.

Besides continuously learning and enhancing their work performance, they should remember the power of networking.

“By interacting and building relationships with contacts within and outside the industry, individuals can gain insights into emerging trends, best practices and new opportunities, enabling them to stay abreast of developments in their industry and adapt accordingly,” Ms Teo says.

“Networking can also connect individuals with potential mentors, sponsors, resources and opportunities that may not be readily available through other channels, which can help accelerate their career progression.”

Young talents who progress swiftly do not just excel in their current job, she says. “While performance plays a big factor, employers also consider various other aspects, such as whether these individuals have exceptional skills and talent in their respective fields, leadership potential and training.

“Young talents with relevant overseas work experience may also have an edge over their peers.”

Moreover, Ms Teo notes, personal attributes like taking initiative, being adaptable, having a good work attitude and knowing how to market their achievements often set these folk apart, allowing them to seize opportunities and make impactful contributions.

However, she adds: “In addition to individual attributes, organisational factors such as empowerment within the role, visibility to decision-makers and a culture that fosters innovation and meritocracy can accelerate career progression.

“By capitalising on these factors and demonstrating a proactive approach towards personal and professional development, young talents can position themselves for rapid advancement, taking on significant leadership or technical responsibilities and earning above the median for their age bracket.”

Ms Teo says people who want to accelerate their career progress need to build their reputation and credibility as valuable contributors open to gaining broad exposure.

She advises them to take on challenging “stretch projects” outside their comfort zones.

These projects demonstrate their willingness to learn and show their drive to grow professionally – which Ms Teo says are qualities managers look out for when earmarking high-potential talent for developmental opportunities.

Workers seeking progression should also build visibility by providing supervisors with regular updates on the progress of their projects, and seek feedback.

“Doing so not only demonstrates accountability but also keeps them top-of-mind when opportunities for advancement arise,” she says.

“Also, when given an opportunity to present their work to senior management or to collaborate with them, individuals should leverage the chance to help them gain visibility.”

There are ways to identify an employer that can consistently create supportive conditions for deserving candidates to gain exposure and progress rapidly, Ms Teo says.

One main characteristic of such companies is the willingness to set aside resources for talent development, such as investment in training programmes, mentorship schemes and other initiatives along these lines.

They also provide clear career pathways and transparent promotion criteria so that deserving employees are promoted based on personal abilities and achievements.

Candidates should also look out for effective feedback and performance management systems that can help employees understand their strengths and areas to improve.

“Often, the supervisor will engage the employee in regular career conversations to go over their work performance and set goals together, supporting the employee’s growth,” notes Ms Teo.

Moreover, a company that supports progression grants employees autonomy and ownership over their work, enabling them to take on challenging projects and make impactful decisions, she adds.

Have a question? Send it to askst@sph.com.sg

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