Ikea recalls Lettan mirrors for repair, free replacement for affected customers

Customers who own an affected mirror can order replacement wall fittings for free via Ikea's website. PHOTO: IKEA SINGAPORE/FACEBOOK

SINGAPORE – Ikea on Wednesday issued a recall for repair of its wall-mounted Lettan line of mirrors due to breaking wall fittings.

Lettan mirrors affected by the recall are those with date stamps before and including 2105, referring to the year 2021 and the fifth week of the year; and those with supplier number 21944 and date stamp before and including 2325. The date stamp and supplier number can be found on a label on the back of the mirror.

No incidents have been reported in Singapore, Ikea said in a statement on Wednesday.

The statement said: “Customer safety is always the starting point for Ikea... Ikea Singapore urges all customers who own an affected Lettan mirror to stop using it and to order replacement wall fittings free of charge.”

The mirror is currently sold in one size measuring 80cm by 96cm and costs $39.90.

Customers can order a replacement fitting with item number 139298/1.

A similar recall of the mirror was announced in January 2023 after Ikea said then that fittings that attach Lettan mirrors to the wall have been breaking, which led to some mirrors unexpectedly falling.

In response to queries from The Straits Times, a spokeswoman for Ikea Singapore said the recall of Lettan mirrors in January was issued following an investigation that revealed the wrong material was used in the manufacturing of some fittings, but this error has since been rectified.

She said: “Following further in-depth investigations, as well as additional audits at our suppliers, we have discovered that faulty wall fittings were used in production for a longer period of time than what was previously known to Ikea.

“As the safety of our customers is our top priority, Ikea has decided to extend the recall for repair as a precautionary measure.”

The company added that customers who own an affected mirror can order replacement wall fittings for free via its website ikea.sg, or by contacting its customer care centre on 6786-6868.

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