SINGAPORE - Changi Airport has been named the world’s second best airport by London-based research firm Skytrax, ceding the top spot to Hamad International Airport in Doha, Qatar.
South Korea’s Incheon International Airport came in third at the 2024 World Airport Awards ceremony held at the Passenger Terminal Expo in Frankfurt, Germany, on April 17.
Changi Airport was also named the best airport in Asia, and best in the world for its immigration services.
Meanwhile, Crowne Plaza Changi Airport was lauded as the best airport hotel globally – the ninth time it has won this award.
The awards were based on a global survey conducted by Skytrax from August 2023 until February 2024.
Travellers were asked to rate airports according to their experience at different points – from check in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
This is the third time that Hamad International Airport has clinched the top spot – it also won in 2021 and 2022.
Changi Airport had claimed the crown in 2023 – the 12th time it was named the world’s best airport.
A Changi Airport Group (CAG) spokesperson said Changi is pleased to have been recognised as the best airport in Asia, and the world’s best airport immgration services.
The spokesperson congratulated Hamad International Airport for its win, and said Changi is also grateful for the other accolades it has received in 2023 and 2024 since emerging from the Covid-19 pandemic.
“Most of all, we thank our passengers and airport partners for their continual support. They remain our key inspiration to create the best travel experiences to all we serve at Changi Airport,” she said.
