Flight delayed? App users can get automatic insurance payout

Anapi co-founders Kenny Shen (left) and George Kesselman, both 36. The Singapore-based start-up works with insurers to redesign their products for digital platforms, and plans to branch into other areas such as health and cyber insurance. It helped w
Anapi co-founders Kenny Shen (left) and George Kesselman, both 36. The Singapore-based start-up works with insurers to redesign their products for digital platforms, and plans to branch into other areas such as health and cyber insurance. It helped with the launch of a pilot by MSIG Insurance to automate the claims process for flight delays.PHOTO: ANAPI

S'pore-based start-up and insurer tie up to hasten claims payments

Holidaymakers who buy travel insurance via trip-planning app TravelerBuddy are set to receive payouts automatically through PayNow if their flights to Bangkok are delayed by at least an hour.

This is part of a pilot that MSIG Insurance has launched with the help of Singapore-based start-up Anapi, as more insurers look to replace the use of cheques and automate processes such as claims payments.

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A version of this article appeared in the print edition of The Straits Times on September 11, 2018, with the headline 'Flight delayed? App users can get automatic insurance payout'. Print Edition | Subscribe