Flight delayed? App users can get automatic insurance payout

S'pore-based start-up and insurer tie up to hasten claims payments

Anapi co-founders Kenny Shen (left) and George Kesselman, both 36. The Singapore-based start-up works with insurers to redesign their products for digital platforms, and plans to branch into other areas such as health and cyber insurance. It helped w
Anapi co-founders Kenny Shen (left) and George Kesselman, both 36. The Singapore-based start-up works with insurers to redesign their products for digital platforms, and plans to branch into other areas such as health and cyber insurance. It helped with the launch of a pilot by MSIG Insurance to automate the claims process for flight delays. PHOTO: ANAPI
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Holidaymakers who buy travel insurance via trip-planning app TravelerBuddy are set to receive payouts automatically through PayNow if their flights to Bangkok are delayed by at least an hour.

This is part of a pilot that MSIG Insurance has launched with the help of Singapore-based start-up Anapi, as more insurers look to replace the use of cheques and automate processes such as claims payments.

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A version of this article appeared in the print edition of The Straits Times on September 11, 2018, with the headline Flight delayed? App users can get automatic insurance payout. Subscribe