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Must we lose convenience to stay safe from phishing scams?
The Shared Responsibility Framework will get lax banks and telcos to compensate victims of scams, but we should also try to make life easier for customers.
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Phishing scams have been the bane of the digital age, tricking victims into handing over their hard-earned money.
ST PHOTO: GIN TAY
Ben Chester Cheong
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Phishing scams have been the bane of the digital age, tricking victims into handing over their hard-earned money.
Scammers typically pretend to be trusted organisations like banks or government agencies. They contact victims via SMS, e-mail or messaging apps, creating a false sense of urgency.
