Gig economy has costs. We can no longer ignore them

The night before Lyft went public as a company back in March, I used an app to hail a ride in San Jose, California. I asked the driver, Joseph, about his job. He was a single dad with four kids. He started driving five or six years ago to supplement a part-time job and, at first, he was making good money.

Back then, Joseph figured, if he quit his job and instead drove 60 hours a week, he could make almost US$2,000 before expenses and taxes. So, he started driving full time.

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A version of this article appeared in the print edition of The Straits Times on September 14, 2019, with the headline 'Gig economy has costs. We can no longer ignore them'. Print Edition | Subscribe