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Farewell to the servant economy
On-demand services might have made people feel wealthy, but now the model is in jeopardy.
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On-demand apps have enabled a mass-market version of the luxury of having people at your disposal to do things for you.
PHOTO: REUTERS
Sarah O'Connor
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(FINANCIAL TIMES) - First there were Uber drivers who would come to your door at the push of a button. Now there are people who will bring you a packet of biscuits and some ibuprofen.
It is easy to see the appeal of the new glut of ultra-fast delivery apps, which promise to bring groceries to customers in as little as 10 minutes. One investor in the sector was won over after ordering some pistachios and a can of coke that arrived in seven minutes.
