Victoria's Secret hit by fresh sexual misconduct allegations

Lingerie brand faces more claims of harassment from female models and staff amid its efforts to remake its image

The Victoria's Secret Fashion Show in New York in November 2018. A New York Times investigation has found evidence of an "entrenched culture of misogyny" at the company.
The Victoria's Secret Fashion Show in New York in November 2018. A New York Times investigation has found evidence of an "entrenched culture of misogyny" at the company. PHOTO: NYTIMES

NEW YORK • New allegations of sexual misconduct have surfaced at Victoria's Secret as the brand tries to remake its image after years of scandal and slumping sales.

Female models and executives were bullied and harassed for decades at the lingerie chain, evidence of an "entrenched culture of misogyny", according to a New York Times investigation published last weekend.

The revelations come days after reports that L Brands, owner of the troubled retailer as well as Bath & Body Works, was in talks to break up the company and that long-time chief executive officer (CEO) Les Wexner could step down.

The allegations, coupled with criticism of the brand's marketing and lingering questions around the company's relationship with the late convicted sex offender Jeffrey Epstein, continue to erode Victoria's Secret's chances to rebound as it faces rising competition.

The culture at Victoria's Secret was presided over by Mr Ed Razek, the company's controversial former chief marketing officer, as well as Mr Wexner, according to interviews the Times conducted with more than 30 current and former executives, models and others, and from documents including court filings.

Mr Razek was the vision behind the chain's once-iconic fashion show, where lacy lingerie-clad models strutted the runway wearing angel wings. He did not respond to a request for comment.

In a statement, independent directors on the L Brands board said the company is making strides in ensuring a safe workplace and it has, in recent years, adopted "more robust anti-harassment policies, hotline reporting and training".

"We regret any instance where we did not achieve this objective and are fully committed to continuous improvement and complete accountability," the directors said.

Victoria's Secret has for years been criticised for promoting models of a certain body type, while consumers have demanded more diversity, as well as themes of female empowerment.

Mr Wexner has since expressed regret over his association with Epstein, who in years past had served as his money manager. Epstein killed himself in his jail cell last August as he was awaiting trial on federal sex trafficking charges.

"Everyone has to feel enormous regret from the advantage that was taken of so many young women," Mr Wexner said of Epstein at a September investor meeting in Columbus, Ohio.

"That's just unexplainable abhorrent behaviour and clearly something we all would condemn."

Last July, L Brands said it hired an external law firm to investigate any ties between the company and Epstein. Mr Wexner's relationship with him ended 13 years ago and the company does not believe Epstein was ever formally employed by Victoria's Secret.

It is unclear exactly what the review, which is being conducted by Davis Polk & Wardwell, a firm with deep ties to Mr Wexner, is focused on. Six months in, it is still continuing.

In August, more than 100 models, including Christy Turlington Burns and Edie Campbell, signed an open letter to Victoria's Secret CEO John Mehas, calling for him to protect models against sexual harassment and assault.

Mr Razek left Victoria's Secret that same month. In a note to employees, he said he had recently told Mr Wexner he wanted to retire. "With the exception of Les, I've been with L Brands longer than anyone," he wrote. "It's a tough conversation to have because, as some of you must know, we have shared so much together for so many years."

Epstein associated with Mr Razek as well and had some influence at Victoria's Secret. In 2005, Mr Razek was welcomed as a guest at Epstein's Manhattan mansion, which was filled with young women who said they were working as models. Mr Razek told a fellow guest that Victoria's Secret used Epstein models.

Many of the allegations outlined by The New York Times involve Victoria's Secret's annual fashion show, a global marketing phenomenon that typically aired in November.

Mr Razek had presided over it for decades, helping select the models and giving them locker room pep talks before the event. It was cancelled last year as the label looked to alter its image.

Ms Davia Temin, CEO of crisis consulting firm Temin and Company, said the problems at Victoria's Secret have become endemic and it may need a new owner to survive.

Patching up the brand by tweaking advertising will not be enough, she said. "Unfortunately, now Victoria's Secret's brand has gone to sleazy from sexy. And no re-brand is going to fix that."

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A version of this article appeared in the print edition of The Straits Times on February 05, 2020, with the headline Victoria's Secret hit by fresh sexual misconduct allegations. Subscribe