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Landlords should view tenants as equals

A good start would be to treat tenants as valuable partners for a win-win situation

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Closed shops at Junction 8.

ST PHOTO: GIN TAY

Lucy Ooi

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The landlord-tenant relationship has been thrust under the glaring spotlight recently due to the Covid-19 crisis.
For years, many tenants have voiced concerns on what they deem to be a lopsided relationship with their landlords, such as the non-disclosure of a mall's productivity and performance data even as landlords are entitled to tenants' sales data, inflexible rental negotiations, the right to termination of leases and much more.
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