Financial dispute resolution centre sees surge in cases

Published
Dec 16, 2018, 5:00 am SGT

Almost half of complaints are against life insurers, with main bugbear being contractual matters

Lorna Tan Invest Editor

Life insurers received the most flak from consumers in a year that saw a significant jump in the number of complaints filed with the Financial Industry Disputes Resolution Centre (Fidrec).

The number of complaints hit 1,251 for the financial year ended June 30, 2018, up 40 per cent from 893 the year before.

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Complaints handled by Fidrec
A version of this article appeared in the print edition of The Sunday Times on December 16, 2018, with the headline 'Financial dispute resolution centre sees surge in cases'. Print Edition | Subscribe
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