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Sheila Chiang

Business Correspondent

Sheila is a business correspondent at The Straits Times, specialising in fintech, payments and more. Before that, she honed her expertise as a technology reporter at CNBC, covering cutting-edge topics such as artificial intelligence, semiconductors, cryptocurrencies and e-commerce. Her career began in the fast-paced world of tech start-ups, including a role at an online fashion retailer, where she gained first-hand experience in the intersection of technology and business.

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Latest articles

Meet the humans behind ‘Wendy and Wayne’, OCBC’s wealth avatars

Digital faces of the OCBC WoW app, Terissa Chang and Ethan Peh have become minor celebrities overnight after the beta version was rolled out to a select group of users for testing in July.
Digital faces of the OCBC WoW app, Terissa Chang and Ethan Peh have become minor celebrities overnight after the beta version was rolled out to a select group of users for testing in July.

Investing is risky, but staying out of the market is a sure way to lose money to inflation: Syfe CEO

Syfe CEO Dhruv Arora sees an opportunity to close the gap between savings and investing by making invested cash instantly accessible.
Syfe CEO Dhruv Arora sees an opportunity to close the gap between savings and investing by making invested cash instantly accessible.

Singapore factory output expands in July, driven by precision engineering and sustained AI demand

Total factory output climbed 6.8 per cent year on year in July, after a 7.2 per cent rise in June.
Total factory output climbed 6.8 per cent year on year in July, after a 7.2 per cent rise in June.

Fintech firms from Airwallex to Revolut are on hiring spree in S’pore amid AI-driven boom

Critical thinking and strong domain knowledge are among traits that these firms look for in candidates.
Critical thinking and strong domain knowledge are among traits that these firms look for in candidates.

What getting a puppy has taught me about the true cost of pet parenting

Those considering getting a pet should note that the true cost stretches far beyond the initial price tag.
Those considering getting a pet should note that the true cost stretches far beyond the initial price tag.

How OCBC is using data analytics to speed up and improve customer service

OCBC set up a regional service analytics team in 2024 to use data to tackle recurring customer issues – a move that Dennis Lee, the bank’s head of group service channels and transformation, says has helped reduce the volume of calls.
OCBC set up a regional service analytics team in 2024 to use data to tackle recurring customer issues – a move that Dennis Lee, the bank’s head of group service channels and transformation, says has helped reduce the volume of calls.

How Singapore investors are using brokerage AI tools to analyse portfolios, gain insights

Brokerage firms such as Moomoo, Tiger Brokers (pictured) and Longbridge are offering AI-powered features to help investors digest news and headlines, analyse earnings data and gain insights into their portfolios.
Brokerage firms such as Moomoo, Tiger Brokers (pictured) and Longbridge are offering AI-powered features to help investors digest news and headlines, analyse earnings data and gain insights into their portfolios.

S’pore banks’ Q2 earnings: DBS, OCBC shares could go higher; asset quality concerns resurface at UOB

Saxo chief investment strategist Charu Chanana said Singapore banks are becoming regional wealth platforms and are no longer simply a proxy for interest rates.
Saxo chief investment strategist Charu Chanana said Singapore banks are becoming regional wealth platforms and are no longer simply a proxy for interest rates.

DBS, OCBC shares climb to fresh highs on strong Q2 earnings; yen rally stalls: Markets this week

DBS and OCBC raised their 2026 financial targets, while UOB kept its guidance largely unchanged.
DBS and OCBC raised their 2026 financial targets, while UOB kept its guidance largely unchanged.

UOB to pay shareholders 88-cent interim dividend as Q2 profit rises 10% to $1.48 billion

Net profit for the three months to June 30 was $1.48 billion, up 10 per cent from $1.34 billion a year ago.
Net profit for the three months to June 30 was $1.48 billion, up 10 per cent from $1.34 billion a year ago.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.