Ride-hailing apps

Confessions of a S’pore Grab driver: How the app is changing as it enters its profitability era

Ms Carmen Ortega, who started driving for a ride-hailing app in 2015, runs the Confessions of a Grab driver Instagram page.

Tada passengers to pay $2.50 fee if they cancel on drivers who are en route or near pickup point

Tada's new policies will come into effect at noon on March 18.

Janine Teo named Gojek Singapore general manager; ex-GM leaves after 7 years at the helm

Ms Janine Teo (left) will be succeeding Mr Lien Choong Luen, who stepped down in February after seven years at the helm of the business here.

Commentary

In ride-hailing, having more options makes commuting harder

At peak hour tomorrow, many commuters will again scroll between multiple apps before confirming a ride.

Grab tests feature giving passengers one-hour window to lock in fares for certain routes

ST20260126-202688000532-Lim Yaohui-pixgeneric/ Generic photograph of GrabCab travelling along Irrawaddy Road on Jan 26, 2026. GrabCab was launched on July 2, 2025 with a flag-off ceremony at Grab’s headquarters in one-north. The taxi operator, a subsidiary of Grab’s rental arm GrabRentals, announced its entry into the market on June 4, 2025, with 40 new fifth-generation electric hybrid Toyota Prius cars. Under the terms of its street-hail operator licence, GrabCab has three years to progressively expand its fleet to meet the minimum fleet size requirement of 800 cabs. (ST PHOTO: LIM YAOHUI)

CEO Insights

Rising costs will test ride‑hailing sector, but Tada’s zero commission model set to stay: Co-founder

Mr Kay Woo, the group chief executive of TADA’s parent company, says he intends to keep his zero‑commission model for drivers.

With platform fees up, which ride-hailing app in Singapore offers the best value?

A team of reporters booked a total of 45 rides across five ride-hailing apps to compare them.

5 users test ride-hailing apps in Singapore. Here’s what they found

ST20260119_202695200512 Azmi Athni ahfare// Straits Times reporters booking rides on five ride-hailing apps ? Grab, Gojek, CDG Zig, Tada and Ryde ? from Toa Payoh North to ION Orchard on Jan 19, 2025. ST PHOTO: AZMI ATHNI

Gojek, Ryde raise platform fees in February

Gojek's platform fees now cost between $1.10 and $1.70, up from between 90 cents and $1.50.

Grab posts first full-year profit with earnings of $338m, unveils $631m share buyback

Grab swung to a profit of US$200 million (S$253 million) in 2025, from a loss of $158 million in 2024.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.