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Consumer rights

America’s a la carte economy is making everyone feel poorer

The Wall Street Journal reported in 2025 that a typical four-day visit to the theme park costs US$1,000 more than it did five years ago, adjusted for inflation.
The Wall Street Journal reported in 2025 that a typical four-day visit to the theme park costs US$1,000 more than it did five years ago, adjusted for inflation.

S’pore’s consumer watchdog takes action against Courts and Prism+ over misleading website features

Courts was found to have automatically added unsolicited items into consumers’ shopping carts while PRISM+ used fake countdown timers to pressure consumers into purchases.
Courts was found to have automatically added unsolicited items into consumers’ shopping carts while PRISM+ used fake countdown timers to pressure consumers into purchases.

From IndiGo to IndiGone? India’s largest carrier faces government and passenger wrath

ddflight - IndiGo’s operations have yet to stabilise, with nearly 800 flights cancelled across the country on Saturday. 
ST PHOTO: DEBARSHI DASGUPTA
ddflight - IndiGo’s operations have yet to stabilise, with nearly 800 flights cancelled across the country on Saturday. 
ST PHOTO: DEBARSHI DASGUPTA

Consumer competition watchdog issues warning to bedding company over misleading marketing practices

CCS said it discovered that there was no active account for Hotel Bed Company on Trustpilot.
CCS said it discovered that there was no active account for Hotel Bed Company on Trustpilot.

‘Spend first, worry later’: Why Buy Now, Pay Later is making a comeback in 2025

Once a niche offering, Buy Now, Pay Later (BNPL) services are now everywhere in Singapore's retail landscape.
Once a niche offering, Buy Now, Pay Later (BNPL) services are now everywhere in Singapore's retail landscape.

53 complaints filed against beauty and wellness company DNA Brands: Case

Case advised consumers to consider sales offers carefully, compare prices with other retailers and seek a second opinion.
Case advised consumers to consider sales offers carefully, compare prices with other retailers and seek a second opinion.

Singapore’s competition watchdog issues new guide to curb misleading marketing claims

The release of the guide follows a series of cases where businesses, including nail care salon chain Nail Palace, were found to have made false or misleading claims.
The release of the guide follows a series of cases where businesses, including nail care salon chain Nail Palace, were found to have made false or misleading claims.

Commentary

The rise and wrath of China’s middle-class consumers

BEIJING, CHINA - SEPTEMBER 14: Exterior view of Xibei restaurant on September 14, 2025 in Beijing, China. The dispute between internet celebrity Luo Yonghao and the well-known Chinese restaurant chain Xibei has sparked heated discussions across China's internet over the transparency and definition of pre-made dishes. 
(Photo by Su Weizhong/VCG via Getty Images)
BEIJING, CHINA - SEPTEMBER 14: Exterior view of Xibei restaurant on September 14, 2025 in Beijing, China. The dispute between internet celebrity Luo Yonghao and the well-known Chinese restaurant chain Xibei has sparked heated discussions across China's internet over the transparency and definition of pre-made dishes. 
(Photo by Su Weizhong/VCG via Getty Images)

Amazon to pay $3.2b to settle Prime enrollment case

Amazon was accused of knowingly tricking consumers into signing up for its US$139-a-year Prime service during checkouts.
Amazon was accused of knowingly tricking consumers into signing up for its US$139-a-year Prime service during checkouts.

US to investigate the use of AI to set personalised airline ticket prices

A plane of US airline Delta approaches for landing at Benito Juarez International Airport in Mexico City on July 22, 2025.
A plane of US airline Delta approaches for landing at Benito Juarez International Airport in Mexico City on July 22, 2025.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.