Consumer rights

Chinatown pottery studio MIT Artspace shutters abruptly; customers left without art pieces

Amazon’s new user agreement seeks to curb class-action suits

The new waiver will require shoppers to resolve disputes outside the courts but Amazon said customers could still file small claims.

Battle continues for doctor who taught India to spot real oral rehydration solutions formula

Hyderabad-based pediatrician Sivaranjani Santosh led the campaign in India against juices mislabelled as ORS drinks.

$1 million refund for DNA Brands customers after unfair sales, pressure tactics

DNA Brands operates beauty and wellness outlets under names including The Mineral Boutique, Beautique, SAE-REN, Jingran, Harmonix, Allura and Comfeet.

British regulator investigates whether Microsoft misled personal and family customers

Personal and family customers were initially offered Copilot at no extra cost, but some later faced higher-priced subscriptions when renewing.

Australia sues Amazon unit over alleged breach via Prime Video ads

Amazon Australia allegedly used unfair Prime contract terms to make negative changes for over 1 million annual subscribers without offering compensation.

Dettol apologises after sexist ad backfires in China, sparks calls for boycott

Many described the advertising as “vulgar” and questioned how the clip passed internal reviews before being released.

EU countries agree to maintain compensation paid to passengers for flight delays

FILE PHOTO: Passengers gather in a departure hall as screens display flight information inside Charles de Gaulle airport, operated by Aeroports de Paris, in Roissy, France, April 11, 2019. REUTERS/Benoit Tessier/File Photo

EU to ban airlines from charging parents to sit with their children

An EU reform of passenger rights agreed on June 12 stopped short of more divisive changes.

China’s Pinduoduo, JD.com among 5 summoned over false advertising

Beijing's market watchdog said it had identified issues, including false advertising for promotional events and irregular rules.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.