Consumer rights

Australia sues Amazon unit over alleged breach via Prime Video ads

Amazon Australia allegedly used unfair Prime contract terms to make negative changes for over 1 million annual subscribers without offering compensation.

Dettol apologises after sexist ad backfires in China, sparks calls for boycott

Many described the advertising as “vulgar” and questioned how the clip passed internal reviews before being released.

EU countries agree to maintain compensation paid to passengers for flight delays

FILE PHOTO: Passengers gather in a departure hall as screens display flight information inside Charles de Gaulle airport, operated by Aeroports de Paris, in Roissy, France, April 11, 2019. REUTERS/Benoit Tessier/File Photo

EU to ban airlines from charging parents to sit with their children

An EU reform of passenger rights agreed on June 12 stopped short of more divisive changes.

China’s Pinduoduo, JD.com among 5 summoned over false advertising

Beijing's market watchdog said it had identified issues, including false advertising for promotional events and irregular rules.

3 retailers caught using misleading website features such as fake visitor counts, countdown timers

Misleading features included fake visitor counts, fabricated countdown timers and false discount claims.

Forum: Refill-and-reuse systems can make household prices more transparent

New CaseTrust scheme aims to better standards of car-sharing firms; address consumer concerns

Participating operators that meet the standards will have the CaseTrust marks.

Supporters’ and consumers’ groups file lawsuit against ‘excessive’ World Cup ticket prices

FIFA president Gianni Infantino has said that tickets for the 2026 World Cup uses "dynamic pricing", meaning that they will go up and down.

When ‘poisoned’ AI chatbots recommend fake products to Chinese consumers

This picture taken on February 5, 2026 shows advertising promoting ByteDance's cloud and AI service platform 'Volcano Engine' and chatbot 'Doubao' at the Beijing Capital International airport in Beijing. After soaring to global attention with its hugely popular TikTok app, Chinese tech giant ByteDance is now positioning itself as a major player in the fast-evolving AI arena. (Photo by Adek BERRY / AFP) / To go with AFP story China-business-technology-AI-Bytedance-TikTok, FOCUS by Luna LIN

E-paper

Newsletters

Podcasts

RSS Feed

About Us

Terms & Conditions

Personal Data Protection Notice

Need help? Reach us here.

Advertise with us

MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.