Facebook, Instagram and WhatsApp working again after global outage

VIDEO: REUTERS
Facebook did not specify the cause or scope of the outages.
Facebook did not specify the cause or scope of the outages.PHOTO: BLOOMBERG

(REUTERS) - Facebook said it restored services on Sunday (April 14) after some users could not access its social networking site, photo-sharing network Instagram and messaging app WhatsApp.

However, Facebook did not specify the cause or scope of the outages.

"Earlier today, some people may have experienced trouble connecting to the family of apps. The issue has since been resolved; we're sorry for any inconvenience," a Facebook spokesman told Reuters.

The issue comes after Facebook experienced one of its longest outages in March, when some users around the globe could not access Facebook, Instagram and WhatsApp for more than 24 hours.

On Sunday, Downdetector.com indicated that there were more than 12,000 incidents of people reporting issues with Facebook at its peak.

The outage monitoring website also showed that, at the peak on Sunday, there were more than 3,000 incidents of people reporting issues with WhatsApp and over 7,000 with Instagram.

Facebook began to experience issues at about 6.30pm, according to tracking website downdetector.com. The site's outage map shows several parts of Europe, South-east Asia and North America are affected.

Malaysia, Indonesia, and the Philippines were affected.

In a tweet at about 8.25pm, telco M1 noted that Facebook and the other apps were down.

“All of M1 services, including mobile data, are running as usual,” it added.

As at 9pm, issues with the three services appear to have been resolved for Singaporean users. 

Additional reporting by Tee Zhuo