Business meeting facility Connect@Changi at S'pore Expo receives first guests

Chief executive and president of Oasis Smart Sim Olivier Leroux checking in to Connect@Changi on March 9, 2021. PHOTO: CONNECT@CHANGI
The facility seeks to allow international business meetings to resume in a new normal. PHOTO: MCI
The first-of-its-kind facility in the world is part of Singapore's efforts to position itself as a global business hub for pandemic times. PHOTO: ST FILE

SINGAPORE - The first travellers to make use of a dedicated business meeting facility at Singapore Expo have begun arriving, from countries as varied as Germany, France, Indonesia, Japan and the United Arab Emirates.

Connect @ Changi said on Tuesday (March 9) that guests at the facility can meet both their Singapore-based counterparts and guests from other countries safely, given its suite of specially designed meeting rooms that have airtight glass panels.

Among its first guests is Mr Olivier Leroux, chief executive and president of Oasis Smart Sim, a French and Singapore-based company.

Mr Leroux flew in from France and will stay at the facility for five days, during which he will meet his partners in Singapore four or five times.

Connect @ Changi declined to say for now how many guests have made reservations since its official launch on Feb 18 with 150 guest rooms. It said it will share guest figures at a later date.

The first-of-its-kind facility in the world is part of Singapore's efforts to position itself as a global business hub for pandemic times. Due to Covid-19, face-to-face meetings have ceased, including between business leaders based in different parts of the world.

By restricting business travellers to the bubble of the facility, and with regular testing and precautions such as glass panes, the facility seeks to allow international business meetings to resume in a new normal under the prevailing conditions.

When fully operational later this year, Connect @ Changi has said, it will be able to host up to 1,300 business travellers at any one time.

Observers have previously said that if successful, the facility should give a boost to Singapore's reputation as a global business hub by instilling confidence in travellers that it can pull off such meetings safely.

Companies previously told The Straits Times that face-to-face meetings are important for employees to reconnect, and are especially crucial for high-value deals between firms.

Under the scheme, travellers will be shuttled to Connect @ Changi from the airport and must remain within the facility throughout their stay. Regular Covid-19 tests will be conducted in lieu of a quarantine, which is the biggest deterrent for both business and leisure travel.

Mr Leroux said he needs to be able to meet his team based in Singapore and process some paper work. "Connect @ Changi offers that possibility," he said. "I am excited to discover the facilities."

Connect @ Changi said contact between guests and front-line staff is minimised, with pre-installed shelves outside guest rooms for meals to be delivered and self-serve coffee at Starbucks kiosks.

Guests can also order local and international cuisines from Changi Eats, Changi Airport's food delivery service.

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Connect@Changi, a pilot purpose-built facility, allows business travellers to have face-to-face meetings within a safe, contained environment, without the need for quarantine.

The room rate starts at $384 for a 24-hour stay, including three meals, the use of a mini-bar, toiletries, two-way airport transfers and Covid-19 tests.

The project is developed by a Singapore consortium led by Temasek and which includes The Ascott, Changi Airport Group, Sheares Healthcare Group, SingEx-Sphere Holdings and Surbana Jurong.

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