Complaints over fund-raisers on streets down

A spot check by the Commissioner of Charities' office at the Kwan Im Thong Hood Cho Temple in Waterloo Street yesterday morning found that donation boxes from a charity had been left unsupervised and were not secured to the booth, putting them at risk of being stolen. ST PHOTO: NG SOR LUAN

The number of complaints about fund-raisers seeking donations on the streets has dropped by over 40 per cent since the Commissioner of Charities (COC) Ang Hak Seng launched a set of comprehensive guidelines in March to bring about a more trustworthy giving environment.

The complaints included, among other things, the fund-raisers' aggressive tactics. Commercial fund-raisers often take a cut of the sums raised for charity.

Yesterday, the COC conducted a spot check - or operation as Dr Ang called it - outside the Kwan Im Thong Hood Cho Temple. At least four charities were raising funds outside the temple in Waterloo Street.

The COC found lapses by two groups, with one group of commercial fund-raisers soliciting for donations outside the areas where approval was given for them to do so.

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A version of this article appeared in the print edition of The Straits Times on September 30, 2019, with the headline Complaints over fund-raisers on streets down. Subscribe