Fewer complaints on fund-raising on streets after watchdog issues guidelines

A spot check by the Commissioner of Charities' office at the Kwan Im Thong Hood Cho Temple in Waterloo Street yesterday morning found that donation boxes from a charity had been left unsupervised and were not secured to the booth, putting them at ris
A spot check by the Commissioner of Charities' office at the Kwan Im Thong Hood Cho Temple in Waterloo Street yesterday morning found that donation boxes from a charity had been left unsupervised and were not secured to the booth, putting them at risk of being stolen. ST PHOTO: NG SOR LUAN
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The charities watchdog received over 40 per cent fewer complaints about fund-raisers seeking donations on the streets after the Commissioner of Charities (COC) launched a set of comprehensive guidelines in March to bring about a more trustworthy and safer giving environment.

The COC, Dr Ang Hak Seng, did not give the number of complaints received, but told The Straits Times that "ground sentiments" had improved since the launch of the Code of Conduct for Commercial Fund-Raisers.

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A version of this article appeared in the print edition of The Straits Times on September 30, 2019, with the headline Fewer complaints on fund-raising on streets after watchdog issues guidelines. Subscribe