Ride-hailing and delivery jobs are here to stay - let's make them work

The platform economy can provide good jobs for Singaporeans, notwithstanding concerns of overwork, lack of retirement savings and limited career mobility.

Food delivery services provided a lifeline for many households and food outlets during the Covid-19 circuit breaker in 2020. ST PHOTO: DESMOND WEE
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A study published last month by the Institute of Policy Studies (IPS) raised some important issues facing workers on food delivery and private-hire vehicle (PHV) online platforms.

While platform or "gig" workers enjoy flexible hours and attractive pay, the report ("Delivery, private-hire platform workers risk being trapped in poverty, precarity: Study", The Straits Times, Feb 28) highlighted concerns such as overwork, lack of career mobility, financial stress and inadequate retirement savings. It also pointed to workers' vulnerability to accidents, illness or unreasonable customer demands.

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