I want to thank everyone for their concern for Mr Thomas Lukose, one of our security guards at Gleneagles Hospital.

Thomas received timely and expert care from our doctors and staff when he suffered a heart attack at the hospital. We are very glad that he has made an excellent recovery and is now recuperating at home.

Ms Salma Khalik's commentary (Allow subsidised rates for patients who opt for but can't get such care; Oct 11) carried a suggestion that the hospital considers waiving the remainder of Thomas' hospital bills not covered by insurance and MediShield Life.

Having reviewed the case, we have decided that the hospital should cover his outstanding medical bills.

It is the right thing to do. We regret the anxiety caused.

We have informed Thomas and his family of our offer. They have accepted our help and very generously diverted the money raised through crowdfunding to the next person in need.

Phua Tien Beng

Acting Chief Executive Officer

Singapore Operations Division

Parkway Pantai