YouTube services resuming after glitch hits users in US, Singapore, Australia and India
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Alphabet-owned YouTube was down for more than 240,000 users in the United States on Feb 17, according to outage tracking website Downdetector.com.
PHOTO: AFP
SINGAPORE – YouTube services were disrupted for thousands of users in the United States, Singapore, Australia and India on Feb 18 after a glitch in the video streaming platform’s recommendations system.
In an update on X, TeamYouTube said the glitch prevented videos from appearing across multiple surfaces, including the homepage, the YouTube app, YouTube Music and YouTube Kids.
“The homepage is back, but we’re still working on a full fix – more coming soon,” the platform said in its Feb 18 update.
More than 329,000 users in the United States reported having issues with the platform on Downdetector.com as at 9.18am Feb 18, Singapore time. The number of reports started to dip from 9.33am and some 18,338 reports were recorded at 10.18am.
Downdetector tracks outages by collating status reports from several sources.
YouTube, on a Google forum post, said there was a small number of reports that some people were unable to log in to YouTube TV.
“This is related to the broader issue across YouTube, and we’re also working on a fix here,” the platform said.
Some 8,923 reports of service disruptions for YouTube TV and 2,694 reports for service disruptions on Google were recorded on DownDetector in the US, as at 9.18am, Singapore time. The number of reports fell to 734 for YouTube TV and 279 for Google by 10.30am.
In Singapore, more than 2,900 reports of service disruption on YouTube were recorded on Downdetector.com at around 9.20am, Singapore time. Reports dropped to just over 125 by 10.30am.
More than 2,900 reports of service disruption on YouTube were recorded in Singapore on Downdetector.com at around 9.20am.
PHOTO: SCREENGRAB FROM DOWNDETECTOR.COM
When The Straits Times opened the YouTube website at around 9.20am, a blank screen showed up on the platform’s home page. However, links to videos could be opened and videos from such links could still be played.
As at 10.40am, ST observed that the platform’s functions had resumed.
In Australia, the number of reports of YouTube service disruptions peaked at around 9.14am, Singapore time. Some 11,872 reports were made on Downdetector.com at that time, and the number of reports have since dipped to 503, as at 10.30am.
In India, 19,250 reports of service disruptions were made on Downdetector.com as at 9.50am. Data from the site shows that the number of reports fell to 780 as at 10.30am.
