Microsoft says an outage with Microsoft 365 services resolved

Many users were unable to access services such as messaging app Teams and Azure. PHOTO: REUTERS

NEW YORK (REUTERS) - Microsoft Corp said on Thursday (April 1) that it has resolved an issue with its Microsoft 365 services and features, including workplace messaging app Teams and Azure, after many users were unable to access them.

Microsoft said in its status page that the Domain Name System (DNS) issue was resolved and that all Microsoft 365 services had returned to a healthy state.

Domain Name System (DNS) is effectively an address book of the Internet which enables computers to match website addresses with the correct server.

"We have confirmed that the underlying DNS outage has been mitigated," Microsoft said in a Twitter post.

Earlier, outage tracking website Downdetector showed more than 8,000 incidents of people reporting issues with its widely used Teams workplace messaging app.

Downdetector only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform. The outage might be affecting a larger number of users.

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