Microsoft’s productivity software suite recovers after outage
Sign up now: Get ST's newsletters delivered to your inbox
Microsoft 365 said it was investigating reports of issues accessing services on its status page on social media platform X.
PHOTO: REUTERS
Follow topic:
WASHINGTON – Microsoft said an outage of its suite of productivity software was resolved on Oct 9.
“We identified that a portion of network infrastructure in North America was misconfigured, resulting in impact,” Microsoft 365 said on its status page on social media platform X.
Initial reports showed issues accessing Microsoft Teams and Exchange Online, it said earlier.
The number of users reporting issues with Microsoft 365 had fallen to 136 as at 5.38pm ET, compared with 17,000 earlier, according to Downdetector, which tracks outages by collating status reports from a number of sources.
Downdetector’s numbers are based on user-submitted reports, and the actual number of affected users may vary. REUTERS
