Hermes faces US lawsuit over ‘refusal’ to sell Birkin bag

A class-action lawsuit against Hermes alleges that customers have to spend tens of thousands of dollars just to get their hands on its limited-edition Birkin handbag. PHOTO: REUTERS

LOS ANGELES – Fashionistas desperate to get their hands on an exclusive Birkin handbag are suing Hermes in California on grounds the company will not sell them one unless they buy other luxury products first.

A class-action lawsuit argues that would-be customers have to spend tens of thousands of dollars on scarves, shoes and belts just to be given the opportunity to get their hands on one of the world’s most sought-after purses.

One of the plaintiffs, Ms Tina Cavalleri, said she inquired about buying one of the coveted handbags from the French company in 2022.

She “was told speciality bags are going to ‘clients who have been consistent in supporting our business’,” the lawsuit said.

Fellow plaintiff Mark Glinoga tried to buy a Birkin bag in 2023 “but was counselled by defendant’s sales associates to purchase ancillary products in order to potentially obtain a Birkin handbag”.

The extremely limited-edition handmade leather purse, inspired by the late Franco-British actress Jane Birkin, has become synonymous with luxury and exclusivity, with a price that ranges from US$10,000 (S$13,370) to more than US$1 million.

Beloved by celebrities including Khloe Kardashian, Jennifer Lopez and Victoria Beckham, the bags are not on display and cannot be ordered online.

“Most consumers will never be shown a Birkin handbag at an Hermes retail store. Typically, only those consumers who are deemed worthy of purchasing a Birkin handbag will be shown a Birkin handbag (in a private room),” the lawsuit said.

“The chosen consumer will be given the opportunity to purchase the specific Birkin handbag which they are shown.

“There is no way to order a bag in the style, size, colour, leather and hardware that a consumer wants.”

The suit, which seeks unspecified damages, said sales associates receive no commission on a Birkin bag but score 3 per cent on the sale of other Hermes items.

“They are instructed by defendants to use Birkin handbags as a way to coerce consumers to purchase ancillary products,” the suit says.

The lawsuit, which invites others to join, alleges this practice runs afoul of antitrust laws because it artificially inflates the effective cost of a product. AFP

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