SAN FRANCISCO (AFP) - Amazon on Thursday (Nov 14) challenged the awarding of a US$10 billion (S$13.6 billion) Pentagon cloud computing contract to Microsoft, alleging "unmistakable bias" in the process.
The 10-year contract for the Joint Enterprise Defence Infrastructure programme, better known as JEDI, ultimately will see all military branches sharing information in a system boosted by artificial intelligence.
"It's critical for our country that the government and its elected leaders administer procurements objectively and in a manner that is free from political influence," a spokesman for Amazon Web Services said.
"Numerous aspects of the JEDI evaluation process contained clear deficiencies, errors, and unmistakable bias."
Amazon said it filed a notice in a US court last week signalling its intent to protest against the handling of the bidding process, which the Department of Defence maintained was fair.
US President Donald Trump has repeatedly lashed out at Amazon and company founder Jeff Bezos, who also owns The Washington Post. The newspaper is among US media outlets most critical in its coverage of Mr Trump and his administration.
The President told reporters during a news conference in July that he had asked aides to investigate the JEDI contract, citing complaints from companies that compete with Amazon.
"I'm getting tremendous complaints about the contract with the Pentagon and with Amazon... They're saying it wasn't competitively bid," Mr Trump said.
"Some of the greatest companies in the world are complaining about it, having to do with Amazon and the Department of Defence, and I will be asking them to look at it very closely to see what's going on."
Amazon was considered the lead contender to provide technology for JEDI, with its Amazon Web Services (AWS) dominating the cloud computing arena and the company already providing classified servers for other government outfits including the CIA.
But the Pentagon delayed awarding the hefty contract, saying the process would be reviewed by newly appointed Defence Secretary Mark Esper, who was selected by Mr Trump.
A new book on the tenure of Mr Esper's predecessor James Mattis, written by his speechwriter Guy Snodgrass, contends that Mr Trump told Mr Mattis to "screw Amazon" out of the JEDI contract.
Microsoft was Amazon's only rival in the final bidding for the winner-takes-all contract, despite employees urging it to drop out. The Pentagon announced it was awarding the contract to Microsoft in late October.
Microsoft did not immediately respond to an e-mail seeking comment late on Thursday.
Mr Esper ultimately recused himself from the review process on the grounds his son works for one of the original bidders, but backed the award on Friday.
"I am confident it was conducted freely and fairly without any type of outside influence," he told reporters in Seoul, where he was beginning an Asia tour.
Microsoft chief Satya Nadella and Amazon's Bezos are "laser focused" on what has the potential to be a US$100 billion market for government projects, according to Wedbush analyst Daniel Ives.
Amazon's protest of the JEDI procurement process is not likely to change the decision, the analyst said.
"We ultimately believe this is a paradigm changer for Microsoft who will remain the lone winner," Mr Ives said, calling Amazon's loss a "black eye" for the company and Mr Bezos.
Microsoft should be able to beef up its cloud services with money from the major military contract, increasing the odds of beating AWS more often in a market expected to see US$1 trillion in cloud spending in the coming decade, according to the analyst.
Microsoft reported that profits rose 21 per cent in the recently ended quarter on the back of its thriving cloud computing business which has become a core focus for the US technology giant.
The tactic is a major switch from the way the Redmond-based company built its empire selling packaged software to computer users.
Amazon, one of the world's most valuable companies, has expanded from its origins in e-commerce to cloud services, streaming media, artificial intelligence and other ventures.
AWS accounted for nearly US$9 billion in revenue in the recently ended quarter, with growth in the cloud computing unit up 35 per cent from a year ago.