As Iran’s retaliation began, US officials scrambled to arrange evacuations

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The US embassy in Riyadh on March 3 after it was hit by drone strikes earlier.

The US embassy in Riyadh on March 3 after it was hit by drone strikes earlier. For the embassy, the approval for authorised departure came four days into the war.

PHOTO: AFP

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WASHINGTON – As the first explosions from

Iran’s retaliatory attack

sounded across the United Arab Emirates on Feb 28, the State Department was still scrambling to finalise a key bureaucratic task – securing approvals for at least three US embassies in the region to evacuate non-essential personnel.

Memos asking State Department leadership to approve evacuations for US missions in Bahrain, Kuwait and Qatar – all of which were already coming under fire from Tehran on Feb 28 – were not sent up for clearance and approved until hours after the United States and Israel launched their war on Iran.

In several cases, this was not done until March 1, according to two sources familiar with the matter and half a dozen internal State Department cables seen by Reuters.

The

release of public announcements

that the US was starting to pull out non-essential staff from Gulf Arab countries began on March 2, three days into the war. For the US embassy in Riyadh, the approval for authorised departure came on March 3, four days into the war and on the same day that it was struck by Iranian drones that led to a fire that damaged the mission’s facilities.

The delay was unusual. Typically, the United States starts evacuations for a planned military action well before the event itself.

When the United States invaded Iraq in 2003, staff and US citizens in the region had weeks to prepare, and at least two evacuations began more than a week before the actual operation started. Ahead of last week’s strikes, Israel and Lebanon were the only regional embassies with orders for non-essential personnel to depart.

The attack on Iran – the biggest US military operation in the Middle East since 2003 – has put enormous strain on officials from the US and other countries with citizens in the region. But lawmakers, former diplomats and sources involved in the process said the United States was

unusually slow in activating contingency plans

both for its own personnel and for thousands of stranded Americans.

The State Department’s principal deputy spokesperson Tommy Pigott said hundreds of people were involved in the effort to help Americans return.

“We are working 24/7 and have contingency plans ready to go and implement when needed, including the ability to immediately activate the task force, which was done here,” Mr Pigott said in a statement to Reuters.

Announcements via social media

One factor underlying the uneven approach, said sources familiar with the matter, was that ahead of the war’s start, Trump officials kept contingency planning to a small group of officials.

In one case, officials involved in helping Americans get home had found out from a social media post from a senior Trump official that Washington was now offering charter flights to US citizens, according to two people familiar with the situation.

“No directive came from anywhere,” one of the people said.

Mr Pigott said announcements on the task force that the department created specifically to tackle the fallout from the crisis and charter flights were coordinated with relevant officials.

In another instance, the alert for Americans to leave the region came not through normal State Department channels but again via a social media post.

The top State Department official for consular affairs Mora Namdar posted on X on March 2, urging Americans across 14 countries in the Middle East to leave and said the US was working to facilitate charter flights for US citizens.

But because that message was drafted outside normal channels, State Department staff were surprised and had to update the department’s formal travel advisory system that American companies and others rely on for guidance for their overseas personnel, according to two people familiar with the situation.

As at March 7, the US State Department said it has completed “over a dozen charter flights and has safely evacuated thousands of Americans” from the Middle East. It did not say from which locations exactly the charter flights arrived.

One flight that departed Dubai for Washington on March 6 carrying 182 embassy personnel and their families, and 51 private US citizens, was only the second charter to depart from that country, according to a March 6 cable reviewed by Reuters. Since then, additional flights were set to take place.

When asked to confirm if specific plans were finalised ahead of the war to help evacuate American citizens from the 14 countries, a State Department official briefing reporters earlier this week gave a broad response.

“I wouldn’t say that specifically. What I would say is, we always have contingency plans, and we’re always ready to assist Americans. That’s what I would say to that question,” said the official, speaking on the condition of anonymity.

The department on March 6 said it had assisted 13,000 Americans who reached out seeking help to depart.

As the department rushed to implement plans to help Americans, novelist and film-maker Mohana Rajakumar in Doha dialled the hotline that top US officials said stranded US citizens should call for help. The recorded audio told her not to rely on government help to depart even as the US government repeatedly says the safety and security of US citizens around the world is its top priority.

“I can tell you every WhatsApp group that I’m in with Americans, nobody feels that way,” Ms Rajakumar said, speaking to Reuters from Doha.

“Everyone is asking why didn’t they tell us to leave given they knew they were going to do this? Why didn’t we have the option to leave?”

Officials said that recorded message was later updated. REUTERS

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