HANGZHOU, CHINA - No one is manning the reception desk at Hangzhou's sleek FlyZoo Hotel - and that is completely normal.
In fact, guests rarely interact with staff at all during their entire stay here. Amenities are sent to the room by roving robots, while bespoke cocktails at the bar are mixed by a robotic arm.
Please subscribe or log in to continue reading the full article.
Get unlimited access to all stories at $0.99/month
- Latest headlines and exclusive stories
- In-depth analyses and award-winning multimedia content
- Get access to all with our no-contract promotional package at only $0.99/month for the first 3 months*
*Terms and conditions apply.