WhatsApp back online after global outage of ‘a few hours'; Singapore also affected

WhatsApp suffered a widespread global outage on Wednesday (May 3).
WhatsApp suffered a widespread global outage on Wednesday (May 3).PHOTO: AFP

Popular messaging service WhatsApp suffered a widespread global outage on Wednesday (May 3) that lasted for several hours before being resolved, the company said.

“Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologise for the inconvenience,”  WhatsApp, which is owned by Facebook, said in an e-mail late on Wednesday afternoon.

Singapore was affected as well, as the service went down at about 4.50am (Singapore time) on Thursday morning. 

There was a global spike in people reporting that they could not access WhatsApp on downdetector.sg, a website where users can report when websites or apps go offline. Several users from Singapore reported they could not get access to WhatsApp during the early hours of the morning.

The app came back online at about 6.30am. 

WhatsApp was also down in parts of India, Canada, the United States and Brazil, according to Reuters journalists. It affected people who use the service on Apple Inc’s iOS operating system, Alphabet Inc’s Android and Microsoft Corp’s Windows mobile OS.