TraceTogether initiative wins global award for innovative use of tech

People using the TraceTogether app to check in at their specific movie halls in Cathay Cineplex at JEM.
People using the TraceTogether app to check in at their specific movie halls in Cathay Cineplex at JEM. ST PHOTO: CHONG JUN LIANG

TraceTogether, the national contact tracing programme, has won recognition on the international stage for its innovative use of digital technology.

Yesterday, market research firm Gartner crowned TraceTogether as the Asia-Pacific winner of its inaugural 2020 Government Eye on Innovation award.

Award winners were selected via a poll of government organisations around the world.

TraceTogether beat out three other finalists in the Asian-Pacific region - two from Taiwan and one from India.

The respective winners for the Americas and the Europe, Middle East and Africa region were a Covid-19 data sharing platform developed by the United States Department of Health and Human Services, and an automated financial support platform by Swedish social insurance agency Forsakringskassan Sweden.

"We are humbled and grateful for the support we have received from our 3.4 million users - 60 per cent of Singapore's population," said TraceTogether team lead and GovTech senior director Jason Bay. "Thank you for walking this journey of community-driven contact tracing with us, and supporting the use of Bluetooth mobile technology to contribute in the fight against Covid-19."

The TraceTogether programme comprises a mobile app and a token that is an alternative to the app. Both app and token identify those in close contact with people who tested positive for Covid-19, by using proximity data collected via Bluetooth technology.

By the end of this month, checking in with the TraceTogether app or token will be mandatory at public venues including restaurants and shopping malls.

Following a surge in demand in October, the tokens are being distributed one constituency at a time. At the moment, they are being given out at 37 community centres and clubs, including Aljunied and Bukit Batok CCs.

The multi-ministry task force tackling the pandemic has said that a 70 per cent TraceTogether take-up rate among Singapore's 5.7 million-strong population is one of three conditions that have to be met in order for the country to move into phase three of its progressive reopening.

The other two are safe management compliance by businesses and individuals, and sufficient testing capabilities.

Join ST's Telegram channel and get the latest breaking news delivered to you.

A version of this article appeared in the print edition of The Straits Times on December 08, 2020, with the headline TraceTogether initiative wins global award for innovative use of tech. Subscribe