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Time to ban asking for credit card details over the phone
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In December last year, nearly 790 OCBC Bank customers lost a total of about $13.7 million in SMS spoofing scams.
ST PHOTO: LIM YAOHUI
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SINGAPORE - Should merchants be allowed to ask for customers' credit card details, including the card verification value (CVV), over the phone?
Forum letter writer Francis Yong raised the question in his letter published last Thursday (Jan 27) in The Straits Times.