OpenAI’s ChatGPT back online after hours-long global outage

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Outage reports from Singapore-based users peaked at 8.09am, at 150 cases, while those based in the US peaked at 28,478 reports at 7.40am.

Outage reports from Singapore-based users peaked at 8.09am at 150 cases, while those based in the US peaked at 28,478 reports at 7.40am.

PHOTO: REUTERS

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SINGAPORE - Artificial intelligence chatbot ChatGPT is back in service after an hours-long global outage on Dec 12.

OpenAI, which owns ChatGPT, said in a post on social media platform X at 1.02pm: “ChatGPT, API, and Sora were down today but we’ve recovered.”

Sora is OpenAI’s video generation model, designed to turn text, image and video inputs into a new video. API refers to application programming interface, a set of codes that allows different software applications to communicate with one another. 

According to Downdetector, the outage began at around 7.10am.

Outage reports from Singapore-based users peaked at 150 cases at 8.09am, while reports from users based in the US peaked at 28,478 at 7.40am.

Taking to X on Dec 12 to address the situation, OpenAI said in a post at 8.15am: “We’re experiencing an outage right now. We have identified the issue and are working to roll out a fix.

“Sorry and we’ll keep you updated!”

Many frustrated ChatGPT users, including those using its paid subscription service, took to X to vent their grievances.

Many were students who said they had been working on urgent school assignments when the outage occurred.

“ChatGPT decides to crash the day before I have a project to complete,” one user wrote.

There were some light-hearted comments.

“ChatGPT is down. Looks like everyone will have to finish their assignments the old-fashioned way,” one said.

Bloomberg reported in November that ChatGPT, which was launched two years ago, had about 200 million active users.

The fast-growing application had more than one million paid users for its corporate version as at September.

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