SINGAPORE - A 39-year-old woman fell down an escalator at Queenstown MRT Station on Saturday (Sept 16) evening and was taken to hospital with head injuries.

The incident occurred around 5.10pm on Saturday on a down-riding escalator, Shin Min Daily News reported on Sunday.

The woman, who gave her name only as Ms Low, told The Straits Times on Monday that she had fallen while trying to retrieve her umbrella, which slipped from her right hand.

"I tried to catch it but I accidentally fell," said the engineer.

She fell down the escalator steps, hitting her head and injuring her leg.

"I think I may have passed out. When I regained consciousness, I kept hearing someone tapping on me, talking about finding my ID," she said.

Ms Low said she was still in hospital but was "OK, just that I have some bruises and some scratches on my right leg".

She added that she was unhappy that netizens were slamming her online, after reading an earlier Shin Min report that said she had been using her phone when she fell.

Her husband told ST that she was not using her phone - instead, her phone was in her bag.

The Singapore Civil Defence Force said a woman was taken to the National University Hospital.

The hospital was on standby to receive her.

Mr Patrick Nathan, SMRT's vice-president for corporate communications, said a commuter had fallen while on a down-riding escalator at Queenstown MRT Station on Saturday.

"Our staff immediately shut off the escalator and attended to her," he told ST. "She was taken to the hospital shortly thereafter."

He reminded commuters to "always hold on to the handrail while riding on the escalators in train stations, or use the lifts if feeling unwell".