WhatsApp users in Singapore report issues sending messages, uploading status

SINGAPORE – WhatsApp users in Singapore and around the world have reported facing issues sending messages through the app on the evening of April 12.

There was a peak of 1,964 reports at 10.50pm on Downdetector Singapore, which tracks outages by collating status reports from several sources. The number of reports previously spiked to 398 at 7.50pm.

Neighbouring countries are also plagued by issues with the app – 1,743 reports were made on Downdetector’s Indonesia site as at 10.37pm and 944 reports on the Malaysian sister site as at 10.41pm.

On the main Downdetector site, the number of reports peaked at 3,291 at 10.52pm.

On Google Trends, a website that tracks the popularity of search terms and topics on Google and YouTube, the search term “WhatsApp down” spiked at 7.52pm in Singapore and started spiking again from 10pm to just before 11pm.

News outlets in India have also reported that users in that country were unable to send messages or upload statuses.

On Facebook, Singapore blogger Lee Kin Mun, better known as mrbrown, said: “I think WhatsApp is down. We will have to send our good night posts tomorrow.”

On social media platform X, users who are based in India, Indonesia and Vietnam, according to their location tags, said that they were affected by the outage. 

Many screenshots they uploaded showed exclamation-mark symbols beside their messages, which indicate that the messages could not be delivered.

In March, two other Meta-owned apps, Facebook and Instagram, faced

global disruptions for two hours

. 

Users reported being booted out of their social media accounts and were unable to log in, said Reuters. 

A Facebook spokesman said that a command issued during routine maintenance unintentionally took down the connections in the platform’s backbone network.