After spate of flight delays over a month, what's gone wrong with Scoot?


A spate of delays over a month due to aircraft glitches has travellers upset with how the airline handled the situations and customer care

After being hit by five major flight disruptions in just over a month, travellers are asking if there is something seriously wrong with Scoot, the budget arm of Singapore Airlines (SIA).

The incidents which occurred between Nov 25 and Jan 1, all due to different technical problems with the Boeing 787 Dreamliner, caused delays ranging from about seven hours to up to 56 hours for about 2,000 passengers.

Please or to continue reading the full article. Learn more about ST PREMIUM.

Enjoy unlimited access to ST's best work

  • Exclusive stories and features on multiple devices
  • In-depth analyses and opinion pieces
  • ePaper and award-winning multimedia content
A version of this article appeared in the print edition of The Sunday Times on January 06, 2019, with the headline 'What's gone wrong?'. Print Edition | Subscribe