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Users claim unauthorised charges by ofo
Among their complaints: Bike-sharing firm deducted money for passes they did not buy
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Some ofo users reported that they continued to be charged even after locking their bikes.
LIANHE ZAOBAO FILE PHOTO
Toh Ting Wei
Undergraduate Hong Seung Hye, 22, stopped using ofo's bicycles last December and cancelled her monthly pass.
But she got a rude shock after checking her bank statement in January - the bicycle-sharing operator had made three deductions of $8.99 each, amounting to nearly $27, from her account on Jan 11.
