Taxis and private-hire cars can have inward-facing video cameras from June 22

Since 2015, the National Taxi Association has been lobbying for the use of inward-facing to deter fare cheats and unruly passengers.

SINGAPORE - Taxis and private-hire cars can be equipped with inward-facing video cameras from June 22, when new guidelines governing their installation and use kick in.

The in-vehicle recording devices - to tackle fare evasion and abuse of drivers - will however only capture video footage without audio, so passengers' conversations are not recorded.

Vehicles that have these inward-facing cameras must also display notices informing commuters of them, and if the taxis or private-hire cars are booked in advance, ride-hailing apps or cab companies must also alert customers that the car they are dispatching is equipped with these devices.

These are among the rules released by the Land Transport Authority (LTA) on Tuesday (May 22). They follow on from advisory guidelines published by the Singapore's privacy watchdog, the Personal Data Protection Commission (PDPC), last month, regarding in-vehicle recording by transport service providers.

Since 2015, the National Taxi Association has been lobbying for the use of inward-facing cameras to deter fare cheats and unruly passengers. While there have been no rules prohibiting their use, privacy laws have created some uncertainty.

In 2013, the island's largest taxi firm, ComfortDelGro, installed inward-facing cameras in the mobile data terminals in its taxis, but the company has since removed all of them. The other four cab companies -Trans-Cab, SMRT, Prime and Premier - do not have such cameras in their fleets.

The LTA's new set of guidelines provide cab operators and private-hire car fleet owners with greater clarity on the use of in-vehicle recording devices.

For starters, they must seek the LTA's approval to fit the cameras, and the installations can only be done at LTA-authorised installation centres.

"This is to ensure that the inward-facing in-vehicle recording devices (IVRDs) are installed according to the manufacturer's requirements and LTA's requirements, and to prevent the inward-facing IVRDs from being tampered with," the LTA said.

The centres must ensure the cameras are secured, and the data contained cannot be downloaded or accessed without authorisation - such as by locking the memory card slot. Video footage can also only be retained for a maximum of seven days.

The inward-facing cameras must also be installed in a fixed position, so it cannot be rotated in order to capture compromising video footage of passengers.

Fleet owners are also required to carry out regular checks on their vehicles, to ensure the recording devices have not been tampered with.

Private-hire drivers who use their own vehicles may also choose to install such cameras, but they need to obtain permission from the LTA.

Under the law, persons found guilty of flouting the LTA's rules can be fined up to $1,000, imprisoned up to three months, or both.

National Taxi Association executive adviser Ang Hin Kee said it would be better if audio recording was allowed, as it would be helpful in cases of verbal disputes between drivers and passengers.

Mr Ang, who is also executive adviser for the National Private Hire Vehicles Association, said the same measures used to keep video footage secure will be adequate for audio recordings as well.

"The proposal is to have such devices to better protect commuters and drivers," he added.

Meanwhile, ComfortDelGro said it welcomed the clear guidelines set by the LTA, but stopped short of saying if it plans to install the cameras.

Join ST's WhatsApp Channel and get the latest news and must-reads.