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Sorry, we messed up: Scoot CEO Lee Lik Hsin
Strong headwinds have hit Scoot, Singapore Airlines' budget arm, after a string of flight disruptions. In his first interview on the subject, Scoot chief Lee Lik Hsin tells Senior Aviation Correspondent Karamjit Kaur he is determined to win back consumer confidence.
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Karamjit Kaur
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Scoot messed up. Mr Lee Lik Hsin admits it, knows his customers are upset and is determined to regain their trust and confidence.
He stressed this repeatedly during a two-hour interview with The Sunday Times in his office at Changi Airport on Thursday.
