Singapore ofo users seeking refund hit bump

No response to refund requests, irate Singapore users say on bike-share firm's Facebook page

Ofo, which had been allowed to operate 25,000 two-wheelers under the Land Transport Authority's licensing scheme, later requested that this number be slashed to 10,000. It had cited difficulty in meeting its financial obligations.
Ofo, which had been allowed to operate 25,000 two-wheelers under the Land Transport Authority's licensing scheme, later requested that this number be slashed to 10,000. It had cited difficulty in meeting its financial obligations.ST PHOTO: LIM YAOHUI

With bike-sharing start-up ofo facing an uncertain future in China, users here are wondering what will happen to its operations in the Republic.

On ofo's Facebook page - which has not been updated in almost two months - more than 170 comments have been left by irate Singapore users saying that refund requests have gone unanswered.

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A version of this article appeared in the print edition of The Straits Times on December 27, 2018, with the headline 'Singapore ofo users seeking refund hit bump'. Subscribe