Madam Loh Siew Lan was walking to a nearby childcare centre in Tampines to fetch her grandson one evening in May when a young man riding a personal mobility device (PMD) slammed into her, knocking her off her feet.
"The childcare centre is five minutes' walk from our flat. The PMD came from nowhere. I didn't see it coming. The next thing I knew, there was a loud piak (snapping sound) from my left knee and I was on the ground," she said.