New SMRT chief Neo Kian Hong rallies staff to forge ahead on first day

He urges them to work towards delivering safe, reliable and comfortable train services

Mr Neo Kian Hong (centre), who took over as chief executive of SMRT yesterday, with engineers from the Permanent Way team, which looks after track and trackside infrastructure, at Bishan Depot during a familiarisation visit in May.
Mr Neo Kian Hong (centre), who took over as chief executive of SMRT yesterday, with engineers from the Permanent Way team, which looks after track and trackside infrastructure, at Bishan Depot during a familiarisation visit in May. PHOTO: SMRT
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Former chief of defence force Neo Kian Hong started his first day as chief executive of rail operator SMRT yesterday by urging his staff to work towards delivering safe, reliable and comfortable train services.

In a company-wide e-mail, Mr Neo, 54, said that since the announcement of the leadership change, many people had shared with him their views and hopes for SMRT.

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A version of this article appeared in the print edition of The Straits Times on August 02, 2018, with the headline New SMRT chief Neo Kian Hong rallies staff to forge ahead on first day. Subscribe