Music at MRT stations to soothe commuters

Rail operator SMRT plans to play music at more stations in quest to improve commuter experience

Rush hour at Ang Mo Kio MRT Station. As part of the SMRT initiative, music has usually played near gantries where commuters enter and exit. Instrumental piped music can help counter negative emotions experienced during stressful situations while comm
Rush hour at Ang Mo Kio MRT Station. As part of the SMRT initiative, music has usually played near gantries where commuters enter and exit. Instrumental piped music can help counter negative emotions experienced during stressful situations while commuting. ST PHOTO: KUA CHEE SIONG
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If some MRT commuters found themselves feeling less frazzled during the rush hour at Dhoby Ghaut station in recent weeks, there is an explanation for their calmer mood.

Rail operator SMRT is hoping to send commuters to work or home after a long day in better spirits.

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A version of this article appeared in the print edition of The Sunday Times on October 28, 2018, with the headline Music at MRT stations to soothe commuters. Subscribe