More user-friendly public transport system

A commuter looking at her mobile app for the bus arrival timings at a bus stop.
A commuter looking at her mobile app for the bus arrival timings at a bus stop.PHOTO: ST FILE

Plans are afoot to make buses and trains more user-friendly to the infirm and those with infants.

Responding to recommendations made by the Public Transport Council last month, the Land Transport Authority (LTA) yesterday said it will roll out new features to make the public transport system more inclusive.

For starters, it will soon allow open prams on board buses, and is working on a restraint system so that these devices can be secured.

Next, it will also implement dual-speed escalators and travelators on new rail lines, starting with the Thomson-East Coast Line.

These devices will move at two-thirds the usual speed during off-peak hours, making them safer for the elderly, the infirm and those with infants. Eventually, all existing lines will have this feature.


The elderly, pregnant, disabled as well as parents travelling with prams will have priority queues at train stations by the end of next year.

The LTA added that it will be redesigning 800 bus stops across the island as well. A study will start next year, and be completed by 2019. Then, new bus interchanges and integrated transport hubs will have nursing rooms. And new MRT lines will have washrooms with a diaper-changing station, child-size toilet seat and barrier-free facilities.

Buses with three doors and two staircases to aid commuter flow may also be on the cards.

And a new "Find-My-Way" function has been incorporated into the MyTransport.SG smartphone app.

This allows commuters to look up information on station exits, nearby bus stops and bus services to other MRT and LRT stations.

"Such information will be especially useful for commuters during train disruptions, so they can make their way to operational train stations or continue their journeys via bus services," the LTA said.

A version of this article appeared in the print edition of The Straits Times on September 27, 2016, with the headline 'More user-friendly public transport system'. Print Edition | Subscribe