Kaizen method changing the way SMRT works, says chairman

SMRT chairman Seah Moon Ming said the Japanese concept of kaizen, or continuous improvement, has already helped improve efficiency.
SMRT chairman Seah Moon Ming said the Japanese concept of kaizen, or continuous improvement, has already helped improve efficiency.ST PHOTO: TIMOTHY DAVID
Published
May 26, 2018, 5:00 am SGT
Political Correspondent
adrianl@sph.com.sg

Company chairman Seah Moon Ming believes that SMRT is good if its people are good and do the right things right.

He is the first to admit that the sentiment could be put more eloquently - something his communications team has certainly told him - but he insisted that it accurately sums up his take on the transport company.

Please or to continue reading the full article. Learn more about ST PREMIUM.

Enjoy unlimited access to ST's best work

  • Exclusive stories and features on multiple devices
  • In-depth analyses and opinion pieces
  • ePaper and award-winning multimedia content
Subscribe Now
A version of this article appeared in the print edition of The Straits Times on May 26, 2018, with the headline 'Kaizen method changing the way SMRT works, says chairman'. Print Edition | Subscribe
Topics: 

Branded Content