2 women who helped nab alleged ‘upskirter’ in MRT get public spiritedness award from police

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ST20260430-202615300442-Lim Yaohui-Justine Ong Min Si-joaward30/ Ms Tan Li Nian, (third from left) 32, KYC analyst and Ms Yasodhaa Balakrishnan, (second from left) 39, Assistant Manager with their SaferSG Public Spiritedness Awards together with SBS Transit Rail staff, Mr Jansen Heng, (extreme left) 51, Customer Service Officer and Mr Desmond Dexter John, (extreme right) 64, Assistant Station Manager, with their SaferSG Partner (Individual) Awards, during the award ceremony for the Public Spiritedness Award (PSA) and Community Partnership Award (CPA) by Public Transport Security Command  (TransCom) at Transcom HQ on April 30, 2026.   During the ceremony, two members of the public will receive the PSA and six public transport staff from SMRT Corporation and Tower Transit Singapore will receive the CPA. In addition, one member of the public will be receiving a letter of appreciation. The recipients had assisted in separate cases relating to molestation, voyeurism, and public nuisance. The award recipients demonstrated bravery and civic mindedness, their public spiritedness, and their strong community partnership with the Police. Their actions played a crucial role in detecting and preventing crimes. (ST PHOTO: LIM YAOHUI)

(From left) SBS Transit customer service officer Jansen Heng, Ms Yasodhaa Balakrishnan, Ms Tan Li Nian and SBS Transit assistant station manager Desmond Dexter John with their awards.

ST PHOTO: LIM YAOHUI

Justine Ong

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  • Members of the public and public transport staff received SaferSG awards for bravely intervening in cases of voyeurism, molestation, and public nuisance.
  • Awardees reported suspicious activity, pursued suspects, and physically detained them until police arrived for arrests.
  • Police launched "Don't be a Bystander! SPOT it. Report it." campaign, urging vigilance and reporting, but advising against confronting alone.

AI generated

SINGAPORE – Ms Yasodhaa Balakrishnan was heading down the escalator at Outram Park MRT station on Sept 18, 2025, when she saw a man holding his phone at an awkwardly low angle.

She suspected he was filming a female commuter in front of him, so she observed him when they boarded the train together, and later alerted MRT staff.

When he was detained, another commuter, Ms Tan Li Nian, came forward as a witness. She had also noticed the man’s suspicious behaviour and had seen him filming several other women on the train.

On April 30, Ms Yasodhaa, 39, and Ms Tan, 32, were presented with the SaferSG Public Spiritedness Award by the Singapore Police Force’s Public Transport Security Command (TransCom) for their bravery in reporting an alleged sex offender.

According to the police’s annual physical crime statistics released in February, cases of molestation in residential premises, on public transport networks and at public entertainment outlets have risen.

On April 27, the police launched a year-long campaign – titled Don’t Be A Bystander! SPOT it. Report it – to encourage witnesses to stay vigilant and inform the authorities when they see a sex crime being committed.

The SPOT protocol stands for Spot it, Protect the victim (and oneself), Observe key details, and Tell the police.

On April 30, Ms Yasodhaa recalled how she had confronted the man in the train, demanding that he show her the photo gallery on his phone.

When he refused, she alerted SBS Transit customer service officer Jansen Heng, who was stationed in the train. He informed staff at Clarke Quay station, and the police were called in.

“The way he was holding his phone got me worried about the lady he was filming. I was 99 per cent sure he was recording someone,” Ms Yasodhaa said.

“You just cannot let people get away from these things.”

The man refused to alight at Clarke Quay station, where SBS staff were waiting.

At this point, Ms Tan, who had also been following the suspicious man, came forward as a second witness.

The man was accompanied to the next stop, Dhoby Ghaut, where more SBS staff were waiting, and he was forced off the train and detained.

The man was later arrested for public nuisance.

Mr Heng and assistant station manager Desmond Dexter John were among six public transport employees who received the SaferSG Partner (Individual) Award at the April 30 ceremony, which also saw a third member of the public receive the SaferSG Public Spiritedness Award. A fourth member of the public was presented with a letter of appreciation.

The 10 recipients had assisted in cases relating to molestation, voyeurism and public nuisance.

Mr Mak Fook Ming, 62, senior station manager at SMRT Trains, was recognised for helping a molestation victim at Kranji MRT station on Sept 7, 2025.

He was in his control room at the station when he was approached by a woman around 11pm, informing him that she had been molested. She pointed out the alleged perpetrator, whom Mr Mak escorted to the control room.

The man was very calm and handed over his work permit and MRT card, Mr Mak said, but then he suddenly snatched the items back and ran towards the public toilet.

However, he tripped and fell. Mr Mak pinned him down and took him back to the control room, where TransCom had arrived and eventually arrested him.

Mr Mak Fook Ming, senior station manager at SMRT Trains, was recognised for helping a molestation victim at Kranji MRT station on Sept 7, 2025.

ST PHOTO: LIM YAOHUI

The offender was subsequently convicted and sentenced to nine months’ imprisonment.

Assistant Commissioner of Police Masagoes Idris Hussain, Commander of TransCom, expressed his appreciation to the award recipients for their public spiritedness in making the public land transport network a safer and more secure place to commute.

He said: “Their bravery, civic-mindedness and quick-witted actions aided the police in bringing the perpetrators to justice.”

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