Stalled bus causes snaking queues of commuters, buses in and around Boon Lay interchange

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Long queues for buses at the Boon Lay bus interchange, at about 8.15am.

Long queues for buses at the Boon Lay interchange, at about 8.15am on March 7.

ST PHOTO: CALISTA WONG

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SINGAPORE – Snaking queues of commuters were seen at Boon Lay bus interchange on the morning of March 7, after a stalled bus just outside the facility affected traffic flow in the area.

When The Straits Times arrived at the interchange at about 8am, there were queues stretching all the way to the adjacent Jurong Point mall.

A commuter said she was confused and did not know that the stalled bus had caused the situation.

The length of the queue for service 251, which she usually takes to go to work, was so long that it appeared to have merged with the queue for another bus.

“I couldn’t even find the end of the queue,” she added.

In a video on the Singapore Road Accident Facebook page, more than 10 buses – some with passengers – are seen stationary on the rightmost lane of a road, waiting to enter the interchange, according to the caption.

SMRT Buses, which operates the interchange, said a service 187 bus broke down at around 6.15am on a slip road from Jurong West Central 3 to Jurong West Street 64.

Long queues were seen at the Boon Lay bus interchange on the morning of March 7 after a stalled bus just outside the facility obstructed traffic flow.

PHOTO: KRIZ PHUA/FACEBOOK

This affected traffic flow near the interchange, said SMRT Buses deputy managing director Vincent Gay. Services 172, 178, 179, 180, 187, 240, 241, 251 and 252 were temporarily diverted to mitigate the situation.

“Additional staff were also deployed on-site to manage bus movements and assist affected passengers at the interchange,” he added.

The stalled bus was later towed away, and traffic in the area returned to normal at about 8.50am.

“We sincerely appreciate the patience and understanding of all affected passengers,” said Mr Gay.

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