Singtel investigating claims that mobile customers subscribed to third-party services without their consent

A screengrab of an SMS informing a subscriber of a subscription to a third-party service that he had not signed up for.
A screengrab of an SMS informing a subscriber of a subscription to a third-party service that he had not signed up for.PHOTO: KELVIN TAN

SINGAPORE - Singtel is investigating allegations by one of its mobile content providers that some customers may have been subscribed to third-party services without their consent.

This comes amid continuing complaints by some mobile users of charges on their phone bills for subscription services they say they did not sign up for.

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