A future without lost mail: Stamps with QR codes being studied in postal service overhaul

It is part of big plans to overhaul the entire postal system, which is under strain from e-commerce

The QR code stamps are part of big plans by SingPost to overhaul the entire postal system, which has come under strain as letters are replaced by larger e-commerce items.
The QR code stamps are part of big plans by SingPost to overhaul the entire postal system, which has come under strain as letters are replaced by larger e-commerce items.PHOTO: ST FILE
SingPost's Singapore head and chief executive of postal services Vincent Phang says it "sees a future where every delivery is a trackable delivery".
SingPost's Singapore head and chief executive of postal services Vincent Phang says it "sees a future where every delivery is a trackable delivery".

Lost mail may one day be a thing of the past, if SingPost's ambitious plan to track all postal items here comes to fruition.

It is working on a stamp prototype with QR codes that will enable mail articles to be scanned and tracked throughout the delivery process, SingPost's Singapore head and chief executive of postal services Vincent Phang told The Straits Times.

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A version of this article appeared in the print edition of The Straits Times on July 08, 2019, with the headline 'SingPost studying QR code stamps to make all mail trackable'. Subscribe