SIA, Scoot flights between Singapore and Tokyo affected as Typhoon Ampil nears Japan
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SIA and Scoot will be contacting affected customers to inform them of the change in flight timings.
ST PHOTO: LIM YAOHUI
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SINGAPORE – Several flights between Singapore and Tokyo on Aug 16 have been affected as Typhoon Ampil moves towards Japan.
Two Scoot flights, TR874 and TR875, on Aug 16 have been cancelled, Scoot told The Straits Times on Aug 15.
The airline said it has contacted affected customers to put them on alternative flights, where available. Affected customers may also request a full refund if they choose not to continue with the trip, it added.
Singapore Airlines (SIA) also re-timed several flights on Aug 16, including the following:
To/from Tokyo (Narita)
SQ11 – Tokyo (Narita) to Singapore
SQ12 – Singapore to Tokyo (Narita)
To/from Tokyo (Haneda)
SQ632 – Singapore to Tokyo (Haneda)
SQ633 – Tokyo (Haneda) to Singapore
SQ634 – Singapore to Tokyo (Haneda)
SQ635 – Tokyo (Haneda) to Singapore
Customers can visit SIA’s website
SIA also strongly advised customers to update their contact details via the Manage Booking function subscribe to the mobile notification service
“Customers may request to be re-accommodated on alternative flights or seek a full refund for the unused portion of their ticket,” said an SIA spokesperson.
“The safety of our customers and crew is always our top priority. SIA will continue to monitor the situation closely and make any adjustments as necessary.”
Both airlines said for bookings made through travel agents or partner airlines, customers should contact their travel agent or purchasing airline directly for assistance.
They also apologised to all customers for the inconvenience caused.
Typhoon Ampil bore down on Tokyo on Aug 15, prompting airlines to cancel hundreds of flights, and railways to suspend part of their operations
Japan Airlines said it planned to cancel 191 domestic and 26 international flights, many of them leaving or arriving at Tokyo’s Haneda airport, on Aug 16.
Another major airline, ANA, announced it would cancel 280 domestic flights that were originally slated for Aug 16, affecting more than 60,000 passengers.
Central Japan Railway said it would cancel all bullet train services between Tokyo and Japan’s industrial heartland of Nagoya on Aug 16.