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Sats’ efforts to diversify amid Covid-19 offer lessons in resilience and future-proofing
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Sats TFK provides in-flight catering at Tokyo’s Narita and Haneda airports.
ST PHOTO: MIKE YEO
SINGAPORE – The continued efforts by in-flight caterer and ground handler Sats to globalise and diversify its business in the wake of the Covid-19 pandemic is a salutary lesson on how companies can improve the resilience of their operations to future-proof themselves against shocks.
And its recent tie-up with Japanese conglomerate Mitsui, as it seeks to transfer its know-how and experience in preparing ready-to-eat meals for the air travel industry to the retail industry, is a natural progression for the company.
