Robinsons' closure: Department stores struggle to find relevance with today's shoppers

Robinsons is liquidating its two department stores at The Heeren and Raffles City Shopping Centre. ST PHOTO: DESMOND WEE
New: Gift this subscriber-only story to your friends and family

SINGAPORE - The demise of one of Singapore's oldest and best-loved department stores marks the end of an era for the retail scene here.

It may also spell the beginning of the end for the one-stop-shop format, which has struggled to remain relevant among younger shoppers.

Already a subscriber? 

Dive deeper at $0.99/month

Want more exclusives, sharp insights into what's happening at home and abroad? Subscribe to stay informed.

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • 2-week e-paper archive so you never miss out on any topic that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.