Retailers face intensified manpower crunch amid post-pandemic recovery

Retail assistant Salina Jumaat attending to customers at the BHG outlet in Bugis Junction on April 7, 2022. ST PHOTO: JASON QUAH
New: Gift this subscriber-only story to your friends and family

SINGAPORE - The manpower crunch has escalated for the retail sector as local workers continue to shun its front-line jobs due to the long hours and shift work, even as other sectors compete for the same pool of workers with employers expanding hiring to prepare for post-pandemic recovery.

Ms Rose Tong, executive director of the Singapore Retailers Association (SRA), said that while the relaxed safe management measures and easing of travel restrictions is good news for the retail sector, it has intensified the manpower shortage and fight for local workers.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.